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Calls
Phone calls synced from Microsoft Teams, matched to contacts by number.
Salesabout 3 min
By the end you'll be able to
- See inbound, outbound and missed calls without logging them by hand
- Understand how calls get matched to contacts
- Use call activity in segments and automation
Walk through it
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Call history comes from Teams, so it needs Microsoft 365 connected — org-wide by an admin in Settings, or per person in Preferences. Without it the page stays empty.