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Email verification
Check a list’s addresses before you send to it, so the dead ones are blocked instead of bouncing.
Settings & dataabout 4 min
By the end you'll be able to
- Check a list before you send to it
- Stop Zenia emailing addresses that would bounce
- Get a list of the contacts whose details need fixing
- Understand what each verification result means
Walk through it
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Choose one of this brand’s contact lists. Verification reads every member’s email address — a smart list is fine, it uses whoever matches right now.
You can also start from a list: open it and use "Verify emails" in the header.
Good to know
- Results are shared across every brand. An address verified for one brand is already sorted for the others, and is never paid for twice.
- An address found invalid is blocked for everything, including receipts and password resets, because sending to a mailbox that does not exist damages your sending reputation whatever the message is.
- A disposable address is blocked for marketing only — transactional mail still goes, since the person did sign up with it.
- Contacts that arrive later — from an import, a connector or a form — pick up an existing verdict automatically within a few minutes.
- Verification never overrides an unsubscribe, a real bounce or a complaint. Those still mean what they always meant.
- This needs an API key from NeverBounce. Until one is set, the page says so and nothing else in Zenia changes.
Common questions